I’m in my 18th year of counseling in schools and I can honestly say that this had never happened to me. I came into work one morning this fall, opened my email and had a message from a former student. She came to our school in fourth grade and left at the end of this last school year. Unfortunately, she and her younger sibling were taken from their home due to a parent’s drug abuse and sent to live with relatives. So, here was an email from an 11-year-old to ask if I remembered her and wondering if we could talk. I just stared at it. I did remember giving her my card when she left because I wanted to stay in touch. We had connected throughout the year she was at my school and I was so sad she was leaving! I had a dilemma. What should I do with this email?